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Shipping Info & Returns

Please allow up to 24 hours for us to process and ship your order. We aim for all orders within the United Kingdom will arrive within 1-3 days of shipment confirmation. 

Once an order has been shipped it is out of hands and we cannot change the delivery location. The delivery amount cannot be refunded if an order cancellation occurs after you have received shipping confirmation of your order.

Carbon Neutral

The carbon emissions from all of our orders are calculated and offset through carbon removal companies, such as Running Tide. 

Refunds & Exchanges

All returns & exchanges must be received within 14 days of your order confirmation to be eligible. If an order is received after this time we will send your items back to you. 

Once returned all items will be checked for any signs of damage or wear with the hygiene seal still attached and in tact. 

If you would like to return or exchange your item please contact us through our page or e-mail hello@oceanelan.com.